I just had a great conversation with a customer that enjoyed working with us on some senior portraits five years ago. They have since moved over 8 hours away, and had horrible experiences with not one, but two local photographers. We are setting up a session for her daughter here over the Christmas break.
Here’s what I’d like to share about the conversation that is very interesting. While flattered that they are willing to drive into town just to have me do these portraits, I wanted to learn as much as I could about their bad experiences.
Simply put, there was an attitude from these photographers, that they knew what looked best, which was very frustrating for a mom that had an idea or two of her own on the subject.
As creative professionals it is important that we explore new looks, follow current color and fashion trends, but in the end, it’s always about what the customer wants.
“My favorite portrait for any given client is the one they love”.
Those words resonated well with a past, and now future client. I enjoy working closely with all my clients to give them what they want. I’m not shy about suggesting a few ideas, and concepts, but being a good listener is a huge key to a successful portrait experience.
Give me a call at 651-426-0232 to schedule any kind of portrait session, wedding or event. As it turns out, I’m a pretty good listener.